Appeals and Complaints Policy

  • The journal provides a formal mechanism enabling researchers to submit an appeal against rejection decisions or file complaints regarding the conduct of the editorial board via the official email.
  • Appeals are considered by an independent committee that did not participate in making the original decision, and the researcher is provided with a detailed and reasoned response within a maximum period of two weeks.
  • The journal guarantees that all complaints are handled with strict confidentiality and investigated with the utmost seriousness and integrity to ensure scientific justice for all parties involved.
  • All responses are documented with attached reliable evidence, and the action taken is indicated based on the type of complaint to enhance institutional transparency.